Financial services
A leading financial services organisation faced mounting regulatory pressure to demonstrate credible resilience across cyber security, crisis management, and business continuity. With Section 166 reviews underway and heightened scrutiny from regulators, they needed independent expertise to benchmark their resilience posture, remediate gaps, and restore Board confidence.
The challenge
Despite investment in internal controls, the firm faced:
-
A Section 166 remediation project triggered by supervisory concerns.
-
Gaps in operational resilience, BCM, and incident response frameworks.
-
A need for Skilled Person assurance to demonstrate alignment with regulatory expectations.
-
Pressure to prove to the Board and regulators that they could withstand and recover from material business disruption.
The response
Our team of experts delivered a structured programme of support, including:
-
Independent audits and reviews of crisis management, BCM, incident response, and resilience.
-
Board-level training to build confidence and develop practical decision-making skills.
-
Validation exercises to test resilience under realistic disruption scenarios.
-
Targeted remediation to close identified gaps and align with regulatory standards.
The results
-
Achieved measurable compliance with operational resilience and cyber security regulatory requirements.
-
Strengthened Board oversight with clear visibility of resilience posture and risks.
-
Independent assurance provided to regulators through Skilled Person reviews.
-
Embedded resilience as a strategic business enabler, not just a compliance exercise.
